Here at Flova, we hold our customers, retail partners and colleagues in the highest regard, that is why we are adjusting our usual working patterns and practices to protect the health and well-being of all of those involved in our business.
From our Sales Office and Warehouse, our intention is to maintain as near normal an operating service as possible. With help from our distribution partners we are still able to offer a Next Day delivery service on all orders.
To protect our employees, we have implemented remote working, social distancing measures, and restricted both outside travel and visitors to our site, in addition we have adopted new working processes, increased cleaning protocols and a high level of staff awareness.
These adjustments will ensure we continue to deliver the high level of service you expect from Flova and keep our staff safe at work. We have been able to make these changes with minimal disruption; however, we do ask for your patience while our teams work through these uncertain times.
We are closely monitoring the Coronavirus (COVID-19) Pandemic, following the UK government’s guidance and recommendations. All the above is in constant review and we will provide further business updates as the situation develops.
The Flova team really do appreciate your continued support, we will continue to inspire you with our products across our website and social media platforms, hoping that we can indulge your creativity through this difficult period.
Please don’t hesitate to contact us, our sales and customer service teams are available during normal business hours and will be only too happy to answer any questions you may have in regard to our products.
Sales Enquiries: 01323 846230 Option 1 Email: email@example.com
Customer Service: 01323 846230 Option 2 Email: firstname.lastname@example.org
Opening Times: 8:30am-5pm (Mon-Fri)
Additional Support for our Retail Partners
During these uncertain times, we are still able to offer excellent customer service for our retail partners. With the use of video conferencing we are able to provide guidance and training to assist you with any or our products.
From all of us at Flova, we’d like to wish you and your families, the very best of health, and happiness in the face of adversity.